Stelmap is a brand of SINCE GROUP — sole proprietorship (entreprise individuelle, EI), SIRET 829 061 647 00022, 51 rue du Général de Gaulle, 77430 Champagne-sur-Seine, France. VAT not applicable, art. 293 B of the French tax code.
Contact: contact@stelmap.com or the “Contact” form at the bottom of the page.
Hosting: Cloudflare, Inc., 101 Townsend St, San Francisco, CA 94107, USA. Payment: Stripe Payments Europe Ltd. Printing and delivery: Gelato AS (Norway) and its partner printers.
Personal data. We use your data (name, email, address, poster content) only to make and deliver your order and to answer your messages. It is shared with Stripe (payment) and Gelato (printing, delivery) and kept as long as needed for the order and accounting obligations. You can ask to see or delete it at contact@stelmap.com or through the contact form. This site uses no advertising cookies.
Product. Personalised posters (map of a place or star map) printed to order on 200 gsm matte paper, 30 × 40 cm or 50 × 70 cm, with or without a wooden frame (acrylic glazing). The on-screen preview is the printed file; slight colour differences between screen and paper may occur.
Prices. In euros, VAT not applicable (art. 293 B French tax code), free shipping.
Order and payment. The order is final after secure online payment (Stripe). Production starts on payment.
Delivery. Printed by our partner Gelato at the nearest print shop, usually delivered within 4–8 working days (indicative).
Withdrawal. Posters are made to your specifications and clearly personalised, so the right of withdrawal does not apply (art. L221-28 3° French Consumer Code; art. 16(c) Directive 2011/83/EU).
Defects or damage. Report it with a photo within 7 days of receipt to contact@stelmap.com or via the contact form and we reprint it free of charge. Statutory warranties apply.
Content. You confirm you have the right to use the text you enter. We may refuse unlawful or offensive content (full refund).
Mediation. Consumer mediator CM2C, 49 rue de Ponthieu, 75008 Paris, France (www.cm2c.net), or the EU online dispute resolution platform.